Why Legal Web
The Legal Web team has extensive experience in public adjusting and first party insurance claim litigation. We know first hand why many clients become frustrated with the claims process, and we know what those clients want. We also have a solid understanding of how monotonous, frustrating, and time-consuming it can be to deal with clients, the insurance company, and to gather information and documents to move your claim along.
Legal Web is committed to providing unparalleled customer service to you and your clients. Your clients do not understand the process, the insurance company's delay and stall tactics, nor why you, as their attorney or public adjuster, have not settled their claim in the first two weeks. As we provide the information necessary to keep your clients feeling important, we harass the insurance carrier, relentlessly, for the documents required to expedite your claim. While you focus on negotiating the claim and fighting the good fight, we are in the background, performing all of the tasks necessary to make you look good and help your claims never stop moving closer to settlement.
The fixed costs within your small to large firm for staff can be daunting. Through times of high and low volume, it is difficult to reduce those fixed costs. Sickness, holidays, insurance, bathroom breaks, distractions with cell phones, children, in-fighting, refereeing, termination lawsuits, sexual harassment issues, laziness, time theft, turn-over, and poorly trained staff can be more costly than most of us ever realize. I bet you are thinking of someone in-particular right now. What does it cost to find, hire, train, insure, and pay a salary to one employee?
Legal Web is your one stop shop to every service you are in need of. We are experienced, extremely customer service oriented, and very efficient. We have extensive knowledge of AOB, Direction to Pay, and are well versed in policy language, coverages, mold, appraisal, mediation, and can speak to you intelligently on most aspects of an insurance claim from filing the initial claim, all the way to the point of a jury trial.
Do not continue doing business the old way:
We know you will use us once, and never look back at the antiquated way of doing business again. Legal Web provides a way for you to reduce costs on the size of your brick and mortar office, staff, and release you from having to deal with sick days, excuses, no-shows, turn-over, training, and all of the nightmares associated with those aspects of your business. Legal Web allows you the opportunity to save a fortune on waste. Legal Web allows you to do what you love, and what you do best, settle insurance claims.
Attorney Package Plans
Essentials $500
Let us spend our time pulling teeth with the insurance company and insured to gather all documents and any other information on the file that may have happened before your company got involved. We will keep all this information organized for the life of the claim.
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Information on Insurance Company Desk Adjuster·
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Information on named insured, correct address, name, spouses, mortgage company info, loan number, policy number, claim number
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Request the certified copy of the Policy active on the date of loss
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Once you determine a SPOL is needed, we will send your completed SPOL to the client, ensure it is signed and notarized, and sent to the insurance company
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Insurance Company Estimate
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Any other estimates the insured may have on hand
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Information regarding any prior inspections that took place
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We will give Attorney updates on what has been received and what is still missing, biweekly
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Organize and digitize all info related to the claim. You will be given access to the organized Dropbox folder
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We will send out your LOR and follow up to ensure the insurance company received it
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List of all payments made on claim
Enhanced $900
Everything Listed in the Essentials Package is included in the Enhanced Package, including the following:
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Biweekly updates on EVERY claim given to BOTH the Attorney AND the insured, via email. If Attorney or client would ALSO like a verbal update, that will be arranged as well
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All Hand holdings - Representation at all insurance company inspections of property and keeping the insured as quiet as legally possible! Insureds often say things that can have a negative impact on the claim. We make sure this does not happen, and we keep written records of each inspection
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Call Station & Scheduling - Direct all scheduling matters to us and we will schedule everything for the life of the claim. In addition, direct all calls to us on this claim, and we will listen to insureds sob stories, physical ailments, marital problems, grandkids graduation from kindergarten and let them know what step we are on throughout the process
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We will notify the Attorney if anything comes up that he/she needs to deal with. We can direct other calls as needed
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Manage your client’s emotions for the life of the claim. We will keep them calm until you can reach a settlement
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Deal with any “AOB” companies that may be involved on the claim
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Deal with the mortgage companies that may be involved on the claim
Premier $1,400
Everything Listed in the Essentials and Enhanced Packages are included in the Premier Package, including the following:
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Full Inspection and Xactimate Estimate of all damages.
This package allows you to secure a client contract and negotiate a settlement, leaving every other aspect of the claim to us.
Public Adjuster Package Plans
Essentials $500
Let us spend our time pulling teeth with the insurance company and insured to gather all documents and any other information on the file that may have happened before your company got involved. We will keep all this information organized for the life of the claim.
-
Information on Insurance Company Desk Adjuster·
-
Information on named insured, correct address, name, spouses, mortgage company info, loan number, policy number, claim number
-
Request the certified copy of the Policy active on the date of loss
-
Once you determine a SPOL is needed, we will send your completed SPOL to the client, ensure it is signed and notarized, and sent to the insurance company
-
Insurance Company Estimate
-
Any other estimates the insured may have on hand
-
Information regarding any prior inspections that took place
-
We will give Public Adjuster updates on what has been received and what is still missing, biweekly
-
Organize and digitize all info related to the claim. You will be given access to the organized Dropbox folder
-
We will send out your LOR and follow up to ensure the insurance company received it
-
List of all payments made on claim
Enhanced $900
Everything Listed in the Essentials Package is included in the Enhanced Package, including the following:
-
Biweekly updates on EVERY claim given to BOTH the Public Adjuster AND the insured, via email. If Public Adjuster or client would ALSO like a verbal update, that will be arranged as well
-
All Hand holdings - Representation at all insurance company inspections of property and keeping the insured as quiet as legally possible! Insureds often say things that can have a negative impact on the claim. We make sure this does not happen, and we keep written records of each inspection
-
Call Station & Scheduling - Direct all scheduling matters to us and we will schedule everything for the life of the claim. In addition, direct all calls to us on this claim, and we will listen to insureds sob stories, physical ailments, marital problems, grandkids graduation from kindergarten and let them know what step we are on throughout the process
-
We will notify the Public Adjuster if anything comes up that he/she needs to deal with. We can direct other calls as needed
-
Manage your client’s emotions for the life of the claim. We will keep them calm until you can reach a settlement
-
Deal with any “AOB” companies that may be involved on the claim
-
Deal with the mortgage companies that may be involved on the claim
Premier $1,400
Everything listed in the Essentials and Enhanced Packages are included in the Premier Package, including the following:
-
Full Inspection and Xactimate Estimate of all damages.
This package allows you to secure a client contract and negotiate a settlement, leaving every other aspect of the claim to us.
Individual Services
Preliminary Inspection $250
A preliminary Inspection serves multiple purposes. For instance, you may need boots on the ground to determine
if a claim is worth your time and effort. You may also want a needy client to feel at ease with an in-person meeting.
In an overly competitive hurricane market, you may have a potential client who demands to meet someone from
your law firm in-person. For all of the above reasons and more, hire Legal Web to serve as your in-person
representative.
Handholding in Florida $250
A "handholding" is our representation on behalf of the insured (client) during any inspection or meeting by the
insurance company or their experts.
Handholding Without Report (Typical for Flood Adjuster Inspections) $180
Full Inspection and Estimate of Damages $500
This includes scheduling, a full inspection for all damages to the loss, and a complete estimate of damages.
Bring Documents to your client or prospective clients for delivery or signing $185
(Please call in advance for availability)
Contracts to be signed, Proof of Loss to be signed and notarized, face-to-face introduction with a client as a
representative of your firm, delivery of documents, collection of documents, or any other service which requires
briefly visiting the insured client.
Appraisal $900 + $150 if an umpire is required
Most insurance appraisal invocations require a disinterested 3rd party appraiser by both parties. Legal Web
will coordinate and perform the inspection with the insurer's designated appraiser and sign an agreed upon
appraisal award.
Quality Control $1,000
Most law firms and public adjusters receive scattered, incoherent documents, receipts, letters, emails,
bank statements, phone records, photos, estimates, AOB invoices and estimates, and other claim-related
items. Legal Web will make sense of the chaos. In addition, Legal Web will inventory what documents exist,
what will be needed, and if possible, produce or request the needed documents. Once everything is
organized, Legal Web will send everything to you with a brief inventory report, a timeline of events, and
include any special notes. Additionally, Legal Web will be the liaison between the attorney and public adjuster
for most needs, if requested.
Side note: A law firm that provides this service will be much more attractive to a Public Adjuster. This service
will provide an enormous relief to the Public Adjuster while also providing clarity and faster settlements to attorneys.
Busy Public Adjusters can't always provide the attention that attorneys need. However, this is one of the many reasons
Legal Web exists.
Other Services
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Roof Tarps
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Mold Tests/Assessements
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Mold Remediation
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Water Remediation
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Engineering
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Shrink Wrap
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Matterport 3D Imaging
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Infrared Thermal Imaging
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AOB
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Leak Detection
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